We have developed eight simple guidelines which we expect all users to our network to abide by, and which directly inform our approach to content moderation (detailed below). These standards apply across the platform, while moderation decisions are also informed by the context in which comments are made.
- The platform is ours, but the conversation belongs to everybody.This platform is a place for professional networking, and we expect users to help us achieve this by notifying us of potential problems and keeping conversations inviting and appropriate. If you spot something problematic in community interaction areas, please report it (details below).
- We will not tolerate racism, sexism, homophobia or other forms of hate-speech, or contributions that could be interpreted as such.Criticising people on the basis of their race, religion, sex, gender, sexual orientation, disability or age is unacceptable and will not be tolerated in any context.
- We encourage interaction and discussions between users, but persistent mailing of individuals or groups of people with the same request should not be done. Target your requests to those whose profession, experience and skills most match what you require advice about. Remember: Just because someone is a member of the network it does not mean they are obliged to engage with you.
- We will remove any content that may put us in legal jeopardy, such as potentially libellous or defamatory postings, or material posted in potential breach of copyright.
- We will remove any posts that are obviously commercial or otherwise spam-like.Our aim is that this platform should provide a space for people to network with each other and our pages, and we actively discourage the posting of advertising material or links.
- Keep it relevant.We know that some conversations can be wide-ranging, but if you post something to the updates or pages sections which is unrelated to the original topic (“off-topic”) then it may be removed, in order to keep the page and discussions attached to it relevant.
- Be aware that when expressing opinions in text you can be misunderstood, so try to be clear about what you are saying, and expect that people may understand your contribution differently than you intended. Remember that text isn’t always a great medium for conversation: tone of voice (sarcasm, humour and so on) doesn’t always come across when using words on a screen.
- Queries or comments about moderation should be emailed directly to the Sutton Trust and not added to public boards (eg. ‘updates’ area)
– Act with maturity and consideration for other users and you should have no problems.
– Don’t be unpleasant. Use discussion areas for the purpose they were created, not to share offensive views
– Take some responsibility for the contribution you make to the platform. Help make this a first rate professional networking site.
– Report content you are concerned breaches our accepted standards
Participants who seriously, persistently or wilfully ignore our community standards, participation guidelines or terms and conditions will have their access to the platform withdrawn.
This is not an action that we take lightly or arbitrarily. However, we are aiming to create and maintain an online platform that is for professional networking only, and we reserve the right to make decisions which we feel support that. Please be aware that we may contact you by email in relation to your participation, especially where an issue comes up in relation to these community standards. Any advice we give/request we make should be adhered to, as we are responsible for enforcing the community standards and creating a constructive environment for everyone who is a member of the platform.
We will, when necessary, remove user postings or comments.
If a contribution to the network is perceived as breaching the community guidelines set out above, then it will be removed us, in the interests of keeping discussion areas of the site appropriate for the vast majority of the people who visit.
(*NB: We will not edit user posts to change the meaning, spelling, or anything else intended by the user. Even if only part of a comment or posting is perceived as breaching the community guidelines, the whole thing may be removed).
We reserve the right to take steps or implement measures which we hope will benefit the whole network community
Because we are ultimately responsible for everything which appears on this site, all actions and decisions taken by us are final, and not subject to discussion.
– Email firstname.lastname@example.org, including brief details of the content you object to and where it has been posted. If possible include a link to where the content appears on the network.
-We aim to respond to your complaint within one working day, including our decision and the action we will be taking. Please be aware that complaints about content made outside of office hours may be subject to a delay on our target response time.
– If content is found to be offensive the user who posted the content will be contacted to let them know their post has been deleted, and to remind them about our community standards.
Adapted from http://www.theguardian.com/community-standards